Web App. Mobile App.
A tax financing company which is a top choice for residential and commercial property owners in Texas, USA. Caz Creek helps tens and thousands of Texans save their property from foreclosure with hassle-free property by financing their property taxes. Caz Creek was using a third-party application and wanted to venture into SAAS market that opens up new business avenues for them as well as enable their people and agents to come together on one system.
CazCreek employees (Agents) were using many disparate third-party applications to perform their daily tasks making their lives difficult with a lot of manual work since these systems did not talk to each other. Thus, they performed many tasks manually within different platforms which added duplicity and was extremely time consuming. There were many other business aspects like cost of ownership, dependencies across different disconnected systems, inconsistent user experience, high management and maintenance costs, business process misalignments, low scalability etc.
CazCreek wanted to invest in a system that should work with every segment of the business function with 100% coverage of Loan and Lien process through CRM, Underwriting, Processing, Servicing, Workflow Engine and other modules.
Key Drivers
Build and deliver a robust scalable solution to overcome all usability issues in their current legacy system. Faster time to market.
Strategy: Design Thinking Workshops, Stakeholder Interviews, Requirement Gathering, Mind Map and Planning, Ideation and Conceptualization.
Research: Market Research, Lightning Demos, Technical Analysis
Prototyping: Wireframes, Information Architecture, Task Flows, Interactive Prototypes (hi-fi), Visual Design and UCD, User Testing
I am a Design Leader, Coach and Mentor. A designer by heart. If you think I can help unlocking the power of design for your organization, product, teams, fill up the form below to arrange for a 30 minute initial chemistry session.